BI and CRM Executive Coaching
We will support BI/CRM executives and senior stakeholders in the process coming up to speed in their new roles. We will work with them to understand where their gaps lie and then formulate a program constituting a mix of executive workshops and on the job coaching.
For the technology centric Executive we typically focus on:
- Business challenges and constraints
- Key BI business processes and their role in sustaining them
- How to communicate to the business and stakeholder community the opportunities and constraints of BI technology
- The holistic process of delivering business value from BI
For the business centric Executive we typically focus on:
- The bits of BI Technology they need to know
- The BI technology decisions and processes they need to be involved in
- Managing the expectations of the business user community
- BI Governance